Anna Ellis
High-Performing Teams Need Psychologyical Safety. Here's How to Create It
A study preformed by Paul Santagata showed that teams that used psychological safety preformed better compared to teams that did not. Psychological safety is the belief that the team is a safe place for interpersonal risk taking without the fear of negative consequences. This allows for members of that team to feel safe and accepted. Psychological safety is important for success because in important and stressful situations it can help the brain stay calm and not shut down. Barbra Fredrickson found that when we build our psychological, social and physical resources that we become more open minded, motivated, and persistent.
Santagata came up with six steps to increase psychological safety in the workplace. The first step is when conflict arrises, approach it as an opportunity to collaborate with your peer to achieve an outcome that is a "win-win" situation. In step two remember to always treat your peers the way you want to be treated and they are just like you. The third step is to prepare countermoves to peoples reactions ahead of time. For the fourth step, instead of blaming your peers try to ask questions and use curiosity to better understand their view point. The fifth step is to increase your trust in your leaders by asking for feedback. The last step to ensure psychological safety in a team is to every once in a while measure the the psychological safety. When all of these steps are accomplished, your team will have an overall better performance.
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